Contact us

Contact Us | GoldStar Cleaning Services

At GoldStar Cleaning Services, we take pride in offering premium cleaning solutions for homes, offices, commercial spaces, and more. Our dedicated team of professional cleaners is committed to providing top-quality services, tailored to your unique needs. Whether you’re looking for regular cleaning, post-construction cleanup, carpet and upholstery cleaning, or specialized services like pest control and fumigation, we are here to assist you.

We understand that the best way to serve our customers is by offering open, transparent communication. That’s why our “Contact Us” page is designed to make it easy for you to reach out and inquire about our services, ask questions, or request a personalized quote. We value every client and believe in building long-lasting relationships based on trust and satisfaction.

Get In Touch With Us

We offer several ways to reach us, so you can choose the most convenient method for your needs:

Phone: Speak directly with one of our customer service representatives.
Email: Send us an email with your inquiries, and we will respond within 24 hours.
Online Form: Fill out our online form for a quicker response and to request a quote.
Social Media: Connect with us on social media for updates, tips, and promotions.

Our Contact Information

Phone Numbers:
- Nairobi Office: 0704493319
- Mombasa Office: 0704493319
- Kisumu Office: 0704493319
Email:
For inquiries, quotes, or bookings: contact@goldstarcleaning.co.ke
For general feedback or service-related concerns: support@goldstarcleaning.co.ke

Office Location:
Westlands, Nairobi, Kenya
Social Media:
Follow us on our social media platforms for tips, promotions, and customer reviews:
- Facebook
- Instagram
- LinkedIn

Working Hours:

Our services are available during the following times:

Monday to Friday: 6:00 AM – 6:00 PM
Saturday: 6:00 AM – 4:00 PM
Sunday: Closed (Except for emergency services)

Request A Free Quote

We understand that budgeting is an important factor in choosing cleaning services. To help you plan ahead, we offer free quotes based on the type of service you require. We aim to offer competitive pricing while ensuring the highest standards of quality. You can either call us directly, email us, or fill out the form below for a custom quote.

How to Get Your Free Quote:

Fill out the online quote request form below with all the relevant details about your property or business.
Include the type of service you need, the size of the area, and any specific instructions.
We will contact you within 24-48 hours with a detailed quote.

Why Choose GoldStar Cleaning Services?

GoldStar Cleaning Services has built a reputation for providing efficient, reliable, and affordable cleaning services across Nairobi and its surrounding areas. We are committed to transforming your spaces into clean, sanitized environments, whether it’s a home, office, or industrial facility. Our team is trained to deliver professional cleaning services that meet the highest standards.

Here are just a few reasons why our customers continue to trust GoldStar Cleaning Services:

Professionalism: Our team is trained, experienced, and fully equipped to handle all cleaning tasks, no matter how big or small.
Eco-Friendly Products: We use non-toxic, biodegradable, and eco-friendly cleaning products that are safe for both your home and the environment.
Affordable Pricing: We offer competitive pricing without compromising on quality. Get the best value for your money!
Customer Satisfaction Guaranteed: We work until you’re satisfied with the results. If you’re not happy, we will make it right.
24/7 Emergency Services: We are available for emergency cleaning services, including flood clean-up, post-construction clean-up, and more.
Comprehensive Services: We offer a wide range of cleaning services, from routine residential cleaning to specialized commercial cleaning, pest control, and upholstery cleaning.

Frequently Asked Questions (FAQs)

We receive many questions from clients about our services. Below are some common inquiries:

1. What types of cleaning services do you offer?

GoldStar Cleaning Services provides a wide range of services, including:

Regular house cleaning
Office cleaning
Commercial space cleaning
Post-construction cleaning
Carpet and upholstery cleaning
Window cleaning
Deep cleaning and sanitization
Pest control and fumigation services

2. How do I schedule a cleaning service?

You can schedule a cleaning service by calling us directly, emailing us, or filling out the online form on our website. We recommend booking at least 48 hours in advance to ensure availability.

3. Do I need to be home during the cleaning?

While it’s not mandatory to be at home during the cleaning, we recommend that you be present during the first cleaning so we can discuss your preferences. However, for regular cleanings, you can simply leave us access to the property, and we’ll take care of the rest.

4. Are your cleaners insured and background-checked?

Yes, all of our cleaners are fully insured and undergo thorough background checks to ensure the highest level of security for your home or business.

5. What should I do to prepare for my cleaning appointment?

Before our team arrives, please make sure all personal items are properly secured, especially valuables. We also recommend clearing areas that require deep cleaning, such as under furniture or appliances.

6. How do you handle cancellations or rescheduling?

We understand that plans change. If you need to cancel or reschedule a cleaning, please give us at least 24 hours’ notice, and we will gladly accommodate your new schedule.

Get In Touch Today!

We are here to assist you with all your cleaning needs, whether it’s a one-time service or ongoing cleaning solutions. Reach out to GoldStar Cleaning Services today, and let us make your space sparkle! Our team is ready to offer you the best cleaning service experience in Nairobi and surrounding areas.

Don’t wait – get in touch with us today!